Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

Name, business name, job title
Contact information including email address
Demographic information including preferences and interests
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our product selection.
We may send promotional emails about events, promotions, products, special pricing, sales or other information using the email address you have provided.
From time to time, we may use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail.
We may use your information to contact you to discuss your orders and/or to verify payment information by email, phone, fax or mail.

Automatically Collected Information (Cookies & Tracking Technologies)

When you visit our Website, we may collect certain information automatically through:

Cookies (small text files stored on your device)
Web server logs
Analytics tools
Similar tracking technologies

This information may include:

Date and time of your visit
Time spent on pages
Pages viewed
Referring and exit websites
Search queries
IP address
Domain name
Browser type
Internet service provider
Device type

We use this data to:

Customize your online experience
Improve Website functionality
Analyze traffic and usage trends
Support marketing efforts

You may adjust your browser settings to refuse cookies. However, disabling cookies may limit certain Website functionality.

SMS Communications

Use of Mobile Information

We respect your privacy. Mobile phone numbers and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

Your mobile information is used solely for communicating with you as described below.

Opt-In Consent

By providing your mobile phone number and opting in to receive SMS messages, you expressly consent to receive automated informational and promotional text messages from us. These may include:

Updates
Appointment reminders
Service notifications
Promotional offers
Other communications related to our services

Opt-Out Instructions

You may cancel the SMS service at any time. To stop receiving messages, simply text “STOP” to our number.

After you send “STOP,” we will send a confirmation message to acknowledge that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

Help Instructions

If you need assistance, reply “HELP” to any message. You may also contact us through the contact information on our website.

Message Frequency and Rates

Message frequency may vary. Message and data rates may apply according to your mobile carrier’s pricing plan. Please contact your wireless provider for details.

Sharing of Information

We do not sell your personal information. We may share your information with:

Our employees and authorized personnel
Service providers who assist us in operating our business (such as hosting providers, CRM systems, analytics providers, and communication platforms)
Affiliates, where appropriate

We require service providers to protect your information and use it only for authorized purposes.

We may disclose your information:

To comply with legal obligations
In response to lawful requests by public authorities
To protect our legal rights
To prevent fraud or security threats
In connection with a business transfer (e.g., merger, acquisition)

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be in error. If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing or emailing us. Correspondence should be addressed to our Customer Service Manager.

(239) 332-3020